Study of goods and documents in postal mail streams

Study on the percentages of goods and documents carried within the Parcel-post, EMS and E-format mail streams This call for tenders, which relates to phase I of a two-phase project, concerns the provision of specialized services with a view to assisting the UPU in researching and determining e-commerce market trends and the percentages of goods and documents carried within the parcel post, EMS and E-format mail streams. The objectives of the study are as follows: • determine the relative volumes of goods and documents flowing in the parcel post, EMS and E-format (to include both small packets and bulky letters) mail streams, as dispatched to several countries, including the United States, and share the aggregated results more widely; • critically assess the current operational practices of postal operators in processing postal items in the parcel post, EMS and E-format mail streams; • establish existing operational challenges facing postal operators in processing postal items in the aforementioned mail streams with reference to UPU standards and regulatory requirements for EAD, ITMATT, PRESDES, EMSEVT version 3, and the application of CN22/CN23 and the S10 barcode; • produce statistically valid results that can be used to adjust the number of items used in calculations of EAD performance (total number of items accompanied by EAD over the total number of items received), so that items containing documents and not goods do not factor in the numerator or denominator of the fraction used to calculate the percentage of items in a particular flow that achieve compliance with EAD requirements; • make recommendations (strategic, commercial, operational, IT, and regulatory) as to whether there are easy, low cost solutions for identifying items containing documents in mixed flows, for the improvement of the operational efficiency and processing of parcel post, EMS and E-format items. The deadline for the submission of tenders is 4 May 2022 at 16.00 CEST.