Maintenance of the state museums’ physical and online ticketing and reservation system
TED estimated overall amount; tax basis unspecified. Separate platform base budget EUR112,653.13 excluding taxes; relation unexplained.
TED and Plataforma de Contratación del Sector Público (PLACE), Spain
Overview
The Ministry of Culture is seeking maintenance for the physical and online ticket sales and reservation system used by state museums, management of the resulting service data, and maintenance of ticket-office equipment and applications. The Spanish public procurement platform confirms the exact buyer, file J260063, open procedure and published status. It lists a base tender budget of EUR 112,653.13 excluding taxes; TED gives an estimated overall contract amount of EUR 337,959.39 without specifying the tax basis. The reason for the difference is not explained in the retrieved notice, so the figures are kept distinct. The planned term is 12 months. Award scoring is 45 points for price, 49 for the technical offer and 6 for a maintenance-team hours bank. Electronic submission and an advanced or qualified signature are required; offers must remain valid three months. TED’s 16 November 2026 at 18:00 UTC+01:00 deadline is later than the timestamp of 15 November at 23:00 UTC. No award is published.
Information based on the public notice
Ask about this tender
What the buyer needs
Maintenance of state-museum ticket sales and reservation software for physical and online ticket offices, the associated data generated by the service, and ticketing hardware and applications.
- Electronic submission is required and an advanced or qualified electronic signature is required. Electronic catalogues are not allowed; tender validity is three months. The award weights price 45, technical offer 49 and a maintenance-team hours bank 6. Detailed performance conditions are in procurement documents.
Lots
LOT-0001 ·Maintenance of state museums’ physical and online ticketing system
Tender details
- Buyer
- Junta de Contratación del Ministerio de Cultura
- Country
Spain- Procedure
- open
- Classification
- CPV 72514300
- Notice reference
- 693113-2026
- Buyer and reference
- Junta de Contratación del Ministerio de Cultura; expediente J260063; TED 693113-2026.
- Scope
- Maintenance of physical and online ticket sales/reservations at state museums, associated service-data management, and maintenance of ticketing equipment and applications.
- Base tender budget
- EUR112,653.13 excluding taxes, per the public procurement platform.
- TED estimated overall value
- EUR337,959.39; the notice does not state its tax basis or explain its relationship to the separate base tender budget.
- Duration
- 12 months.
- Award weights
- Price45 points; technical offer 49 points; bank of maintenance-team hours6 points.
- Submission and validity
- Electronic submission with advanced or qualified e-signature; no electronic catalogue; tender validity3 months.
- Deadline
- 16 November 2026 at 18:00 UTC+01:00; timestamp 15November23:00Z.
What to check in the tender documents
- The notice description does not identify the ticketing platform, number of museums, equipment inventory or detailed maintenance response levels. TED reports EUR337,959.39 estimated overall value while the public platform states a separate base tender budget of EUR112,653.13 excluding taxes; the retrieved notice does not explain the relation or tax basis of the TED amount. No award is reported.
Original notice
Read the original description
Servicio de mantenimiento del sistema de venta y reserva de entradas en taquilla física y en línea de los museos estatales, de gestión de los datos derivados de dicho servicio y de mantenimiento de los equipos y aplicaciones de taquilla
Official source: TED and Plataforma de Contratación del Sector Público (PLACE), Spain ↗
https://ted.europa.eu/en/notice/-/detail/693113-2026
Source retrieved: 2026-10-12T22:36:56.618737Z