Service management system for Koning Willem I College

Koning Willem I College

NetherlandsCancelled

Submission deadline (local time 23:59)

March 23, 2023 Time not stated

Contract value

Not stated in the notice

Classification

Software and information systems

Published

February 7, 2023

TenderNed

Overview

Koning Willem I College sought a service management system for its entire organisation. The notice covers change and configuration management, service requests and service levels, tasks, incidents and problems, reporting, knowledge and licence management, building and room management, workflow and reservations, a self-service portal, information security, infrastructure, integrations, authentication and system configuration; contract management was explicitly excluded. The official rectification changed the submission deadline from 8 March to 23 March 2023 at 23:59 local time. TenderNed marks the procurement as prematurely ended and not awarded, with a subsequent early-termination publication. No award or supplier is reported.

Information based on the public notice

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What the buyer needs

Koning Willem I College sought a service management system for its entire organisation.

Tender details

Buyer: Koning Willem I College
Country: Netherlands
Procedure: Openbaar
Classification: Software and information systems · CPV 48000000-8 · NUTS NL
Notice reference: 288093
Scope: Organisation-wide service management system
Revised cutoff: 23 March 2023, 23:59 local time
Outcome: Ended early; no award

Original notice

Read the original description

Service Management Systeem

De aan te besteden opdracht wordt als volgt gedefinieerd: Het voorzien in een Service Management Systeem (SMS) voor de volledige organisatie van Koning Willem I College. De volgende onderdelen zijn onderdeel van het SMS voor Koning Willem I College: • Change management • Configuratie management • Request management • Service Level Management • Taakbeheer • Gebruikersinterface • Incident management • Rapportages en dashboard • Problem Management • Kennisbeheer • Licentie Management • Gebouw- en ruimtebeheer • Workflow Management • Reserveringen • Self Service Portal • Informatiebeveiliging • Infrastructuur • Koppelingen • Authenticatie en autorisatie • Minimale eisen SLA • Systeemconfiguratie Contractbeheer is geen onderdeel van deze aanbesteding.

Official source: TenderNed ↗

Official notice PDF ↗

https://zephior.com/tenders/91f32c1f-4e6a-4ed6-af92-141eab644131/software-91f32c1f
https://www.tenderned.nl/aankondigingen/overzicht/288093
Source retrieved: 2026-10-11T23:52:20.735579Z