Digital health framework for electronic health records and laboratory information systems

CONSIP SPAItalyClosed
5 November 2026 at 16:00, as printed (UTC+02:00).
02:00 PM · UTC
Contract value
€478,800,000

Overall estimated value excluding VAT; the same amount is explicitly stated as the maximum framework-agreement value, not an award.

Classification
Health information systems
Published
September 28, 2026

TED public procurement notice

Overview

Consip is tendering six 24-month lots for application and support services for electronic health records and laboratory information systems used by Italy’s public health service. The notice states a total estimated and maximum framework value of €478.8 million excluding VAT.

Information based on the public notice

What the buyer needs

The six lots separate application services and support services across northern, central and southern Italy. Each lot has a 24-month duration; up to three lots may be bid for and awarded to one tenderer. The notice identifies a multi-supplier framework agreement for each lot.

  • The notice identifies procurement-document-based selection criteria; their detailed content is not reproduced here. Electronic submission and an electronic catalogue are required.

Lots

LOT-0001 ·Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - NORD

LOT-0002 ·Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - CENTRO

LOT-0003 ·Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - SUD

LOT-0004 ·Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - NORD

LOT-0005 ·Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - CENTRO

LOT-0006 ·Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - SUD

Tender details

Buyer
CONSIP SPA
Country
Italy
Procedure
Open procedure
Classification
Health information systems · CPV 72000000
Notice reference
670003-2026
Lots
Six lots: application services and support services for North, Centre and South Italy
Framework maximum
EUR 478,800,000 excluding VAT; same as the overall estimated value stated in the notice
Award method
Best price-quality ratio; the notice states 90 technical points and 10 economic points

What to check in the tender documents

  • Detailed technical requirements and the allocation of application/support services are in procurement documents whose contents were not accessed. The public notice gives the overall framework ceiling and separate estimated values by lot; it is not an award.
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Original notice

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Sanità digitale - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio (ID 2988)

670003-2026 - Competition Italy – IT services: consulting, software development, Internet and support – Sanità digitale - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio (ID 2988) OJ S 188/2026 29/09/2026 Contract or concession notice – standard regime Services 1. Buyer 1.1. Buyer Official name: CONSIP SPA Email: pubblicazionegare@consip.it Legal type of the buyer: Body governed by public law Activity of the contracting authority: General public services 2. Procedure 2.1. Procedure Title: Sanità digitale - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio (ID 2988) Description: Accordo quadro per ogni lotto, avente ad oggetto l’affidamento di servizi applicativi e servizi di supporto in ambito -Sanità digitale – cartella clinica elettronica e sistemi informativi di laboratorio- per le pubbliche amministrazioni del SSN Procedure identifier: 75fc08d4-cde7-4400-bb45-42a5fc438fb5 Internal identifier: 6591305 - ID 2988 Type of procedure: Open The procedure is accelerated: no Main features of the procedure: La procedura è finalizzata alla conclusione di un Accordo Quadro ex art. 59, comma 4, lett. a) e b), del D. Lgs. n. 36/2023, con più operatori economici (plurifornitore), per ciascun lotto, avente ad oggetto l’affidamento di servizi applicativi e servizi di supporto in ambito «Sanità Digitale – Cartella clinica elettronica e Sistemi informativi di laboratorio» per le Pubbliche Amministrazioni del SSN. Per maggiori dettagli, si rinvia alla documentazione di gara. 2.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 2.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 2.1.3. Value Estimated value excluding VAT: 478 800 000,00 EUR Maximum value of the framework agreement: 478 800 000,00 EUR 2.1.4. General information Additional information: Tutti i termini indicati in “ore” nel presente bando e nella documentazione di gara si intendono riferiti all’ora italiana. Si specifica che gli operatori devono essere in possesso dei seguenti requisiti di: - ordine generale (cfr. artt. 94 e 95 D. Lgs. 36/2023 e art. 5 del Capitolato d’oneri); - Idoneità professionale/Capacità economica e finanziaria/Capacità tecniche e professionali, come meglio precisato nel Capitolato d’Oneri Agli operatori sarà chiesto di produrre per ciascun Lotto: i) garanzia provvisoria ai sensi dell’ art. 106 del D.Lgs. n. 36/2023, la cui quantificazione è indicata nella documentazione di gara; in caso di aggiudicazione: ii) garanzia definitiva in favore di Consip ai sensi dell’art. 117 del D. Lgs. n. 36/2023, come meglio chiarito nel Capitolato d’Oneri. Sono previste per ogni Lotto delle basi d’asta unitarie soggette a ribasso, non superabili, pena l’esclusione dalla gara, come meglio precisato nella documentazione di gara. La gara sarà aggiudicata sulla base del criterio dell’offerta economicamente più vantaggiosa sulla base del miglior rapporto qualità prezzo (90 pt tecnici/10 pt economici). È prevista: - la possibilità di estensione del 5% del massimale di ciascun lotto dell’Accordo Quadro (cfr. par. 3.4 del Capitolato d’Oneri e Schema di Accordo Quadro) ; - la facoltà delle Amministrazioni di ricorrere al sesto quinto sul singolo Contratto esecutivo, come meglio precisato nel Capitolato d’Oneri e nello Schema di Accordo Quadro. È consentito il subappalto con le modalità indicate nel Capitolato d’oneri. Considerato che allo stato, l’iniziativa non risulta connessa ad una specifica fonte di finanziamento, la documentazione di gara prevede, tuttavia, previsioni relative alla parità di genere e ai titolari effettivi, nonché richiama, in sede di Appalti Specifici (Lotti 1, 2 e 3) ai sensi dell’art. 9 del Regolamento (UE) 2021/1060, disposizioni in materia di DNSH, affinché le Amministrazioni possano utilizzare eventualmente fondi comunitari e/o nazionali. Per tutta la durata dell’ Accordo Quadro e dei Contratti Esecutivi dei Lotti Applicativi 1, 2 e 3, ai sensi dell’art. 113 del Codice, sulla base di quanto previsto dal Regolamento ACN attualmente in vigore, è richiesto il possesso almeno del livello di qualificazione previsto per il trattamento dei dati ordinari, ossia il livello di qualificazione QC1 per i servizi cloud (cfr. art. 3Bis dello Schema di Accordo Quadro Lotti Applicativi 1, 2 e 3). La gara si svolgerà tramite Sistema informatico sul quale dovranno essere inserite le “OFFERTE”. Per tutti i lotti applicativi oltre al CPV principale indicato al punto II.3 Entità dell’appalto rileva anche il CPV principale 48000000-8 - Pacchetti software e sistemi di informazione. La presente procedura è interamente svolta tramite piattaforma telematica accessibile all’indirizzo Indirizzo dei documenti di gara: www.acquistinretepa.it. CPV: 72000000-5 Servizi informatici: www.consip.it, www.acquistinretepa.it, www.mef.gov.it. consulenza, sviluppo di software, Internet e supporto Legal basis: Directive 2014/24/EU D.Lgs. 36/2023 Applicable cross-border law: na 2.1.5. Terms of procurement Terms of submission: Maximum number of lots for which one tenderer can submit tenders: 3 Terms of contract: Maximum number of lots for which contracts can be awarded to one tenderer: 3 2.1.6. Grounds for exclusion Sources of grounds for exclusion: Procurement Document 5. Lot 5.1. Lot: LOT-0001 Title: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - NORD Description: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - NORD Internal identifier: LOTTO 1 ID 2988 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 144 900 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, partly without reopening and partly with reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 5.1. Lot: LOT-0002 Title: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - CENTRO Description: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - CENTRO Internal identifier: LOTTO 2 ID 2988 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 88 200 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, partly without reopening and partly with reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 5.1. Lot: LOT-0003 Title: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - SUD Description: Servizi Applicativi - Cartella clinica elettronica e Sistemi informativi di laboratorio - SUD Internal identifier: LOTTO 3 ID 2988 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 119 700 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, partly without reopening and partly with reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 5.1. Lot: LOT-0004 Title: Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - NORD Description: Servizi di Supporto - NORD Internal identifier: LOTTO 4 ID 2988 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 50 400 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 5.1. Lot: LOT-0005 Title: Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - CENTRO Description: Servizi di Supporto - CENTRO Internal identifier: LOTTO 5 ID 2988 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 31 500 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 5.1. Lot: LOT-0006 Title: Servizi di Supporto - Cartella Clinica Elettronica e Sistemi Informativi di Laboratorio - SUD Description: Servizi di Supporto - SUD Internal identifier: LOTTO 6 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support 5.1.2. Place of performance Country subdivision (NUTS): Roma (ITI43) Country: Italy Additional information: Intero territorio nazionale 5.1.3. Estimated duration Duration: 24 Months 5.1.5. Value Estimated value excluding VAT: 44 100 000,00 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project fully or partially financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Sources of selection criteria: Procurement Document 5.1.10. Award criteria Criterion: Type: Quality Description: Miglior rapporto qualità prezzo Description of the method to be used if weighting cannot be expressed by criteria: Miglior rapporto qualità prezzo 5.1.11. Procurement documents Address of the procurement documents: https://www.acquistinretepa.it/bandi/aperta/gara- accordo-quadro/765d9422857480d4 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.acquistinretepa.it Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Required Deadline for receipt of tenders: 05/11/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Duration during which the tender must remain valid: 270 Days Information about public opening: Opening date: 09/11/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Maximum number of participants: 10 000 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunale Amministrativo Regionale per il Lazio – Roma Information about review deadlines: Al presente Avviso è proponibile ricorso avanti il T.A.R. Lazio – Roma entro 30 giorni dalla data di pubblicazione nella Banca dati nazionale dei contratti pubblici. (PVL) 8. Organisations 8.1. ORG-0001 Official name: CONSIP SPA Registration number: 05359681003 Postal address: VIA ISONZO 19/E Town: ROMA Postcode: 00198 Country subdivision (NUTS): Roma (ITI43) Country: Italy Email: pubblicazionegare@consip.it Telephone: 06854491 Roles of this organisation: Buyer 8.1. ORG-0002 Official name: Tribunale Amministrativo Regionale per il Lazio – Roma Registration number: 80195990587 Town: Roma Postcode: 00196 Country subdivision (NUTS): Roma (ITI43) Country: Italy Email: tarrm-segrprotocolloamm@ga-cert.it Telephone: 06328721 Roles of this organisation: Review organisation Notice information Notice identifier/version: c4e52275-df99-4353-94f3-026034541700 - 01 Form type: Competition Notice type: Contract or concession notice – standard regime Notice subtype: 16 Notice dispatch date: 28/09/2026 08:13:30 (UTC+00:00) Western European Time, GMT Languages in which this notice is officially available: Italian Notice publication number: 670003-2026 OJ S issue number: 188/2026 Publication date: 29/09/2026

Official source: TED public procurement notice ↗

Official notice PDF ↗