Zelius Subscription Terms

These terms govern Z-Files and Z-Files Pro subscriptions and related features.

Services outside the subscription scope require a separate accepted agreement governed by the Service Terms.

The features, coverage, limits and delivery format for each plan are those presented at purchase or in the applicable customer agreement. The service provides tender and procurement intelligence using customer-provided and external information.

Service descriptions do not guarantee that a specific opportunity, buyer, award, lead, contract value or result will be found.

A subscription does not grant exclusivity over any tender, opportunity, buyer, source, recommendation or market. Zelius may identify or recommend the same or similar opportunities to other customers. Exclusivity applies only when expressly agreed in a separate written engagement.

Prices, currency, billing periods, renewal terms and applicable taxes are presented before purchase or in the customer agreement. Promotions are subject to the conditions presented with the relevant offer.

A customer may cancel for the next billing period. Amounts paid for the current period are generally non-refundable unless required by law or agreed in writing.

The customer remains responsible for final bid or no-bid decisions, checking source documents and portal notices, deadlines, eligibility, pricing, commercial and legal review, timely submission and performance of any contract won.

Zelius uses customer-provided information and external sources. Source information may be incomplete, delayed, changed, misclassified, withdrawn or unavailable. Reports are decision-support material, not legal, procurement, financial or tax advice.

Zelius does not guarantee that the customer will find a suitable opportunity, qualify, win, receive a buyer response or generate revenue. Recommendations and outputs are analytical decision-support estimates.

The service may send requested reports, product notices, billing notices and other operational communications. Customers may unsubscribe from non-essential communications. Transactional messages may still be sent where needed to operate a subscription.

The customer confirms it may provide submitted information and that it is sufficiently accurate for personalization. The customer should not submit confidential, regulated or sensitive personal data unless necessary and authorized. Data is handled under the Privacy Policy and, where applicable, the DPA.

Zephior retains rights in the Zelius technology, software, methods, know-how and service materials. Customers may use delivered reports for their own business. They may not resell, scrape, bulk export, reverse engineer or use the service to build a competing product or dataset.

Features, coverage, formats and availability may change. Zephior may suspend access to protect the service, comply with law, prevent abuse, address security issues or respond to non-payment.

Liability relating to Zelius is governed by the applicable customer agreement and mandatory law. Nothing in these terms excludes or limits liability where doing so is prohibited by law.

Swiss substantive law applies, excluding conflict rules and the United Nations Convention on Contracts for the International Sale of Goods. The courts of Zug, Switzerland have exclusive jurisdiction, subject to mandatory law.

Legal questions: [email protected]
Product questions: [email protected]