DGRM Smartdocs system evolution, maintenance and support
Portugal’s Directorate-General for Natural Resources, Safety and Maritime Services (DGRM) seeks services to evolve, maintain and support its Smartdocs document-management system. Lot 1 covers software maintenance and repair; lot 2 covers data-network management and support. Each lot runs for three years without renewals. The estimated total is €416,100.16 excluding VAT (€301,900.15 for lot 1 and €114,200.01 for lot 2). Price is the stated award criterion. Electronic submission is required, variants are not allowed, and proposals remain valid for 66 days. TED sets the deadline at 8 November 2026, 23:59:59 UTC, later than the canonical 7 November 23:00 UTC. No award is reported.
Estimated total excluding VAT: €416,100.16.
TED (Tenders Electronic Daily), Official Journal of the European Union
Overview
Portugal’s Directorate-General for Natural Resources, Safety and Maritime Services (DGRM) seeks services to evolve, maintain and support its Smartdocs document-management system. Lot 1 covers software maintenance and repair; lot 2 covers data-network management and support. Each lot runs for three years without renewals. The estimated total is €416,100.16 excluding VAT (€301,900.15 for lot 1 and €114,200.01 for lot 2). Price is the stated award criterion. Electronic submission is required, variants are not allowed, and proposals remain valid for 66 days. TED sets the deadline at 8 November 2026, 23:59:59 UTC, later than the canonical 7 November 23:00 UTC. No award is reported.
Information based on the public notice
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What the buyer needs
Evolution, maintenance and support of DGRM’s Smartdocs document-management system: software maintenance/repair and data-network management/support across two lots.
- Electronic submission is mandatory; variants are prohibited. The names and professional qualifications of assigned personnel must be supplied. Exclusion grounds are referred to procurement documents and the European Single Procurement Document.
Lots
LOT-0001 ·Lote 1 - Serviços Manutenção e reparação de software
LOT-0002 ·Lote 2 - Serviços de gestão de redes de dados e de apoio
Tender details
- Buyer
- Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos
- Country
Portugal- Procedure
- open
- Classification
- Document management system support · CPV 72267000 · CPV 72315000
- Notice reference
- 695031-2026
- Buyer and reference
- Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos; Smartdocs.
- Lot 1
- Software maintenance and repair; EUR301,900.15 excluding VAT.
- Lot 2
- Data-network management and support; EUR114,200.01 excluding VAT.
- Estimated value
- EUR416,100.16 excluding VAT.
- Duration
- Three years per lot; no renewals.
- Award criterion
- Price.
- Submission terms
- Electronic submission required; variants not allowed; 66-day validity; submit names/professional qualifications of assigned staff.
- Deadline
- 8 November 2026 at 23:59:59 UTC; canonical differs.
What to check in the tender documents
- The notice does not give detailed software/network tasks or service levels; exclusion details are referred to procurement documents that were not opened. No award is reported.
Original notice
Read the original description
Aquisição de serviços de evolução, manut suporte sistema gestão documental DGRM - Smartdocs
Official source: TED (Tenders Electronic Daily), Official Journal of the European Union ↗
https://ted.europa.eu/en/notice/-/detail/695031-2026
Source retrieved: 2026-10-12T22:20:34Z