The HSE is seeking support, maintenance and development services for its existing FingerPrint Track and Trace system, used across HSE-funded organisations to track reusable medical devices through decontamination and sterilisation. The system is centrally hosted in HSE datacentres, uses Citrix clients and site-specific SQL databases. This restricted services procedure has an estimated value of €17 million and a stated duration of 10 years, including options and renewals. Requests to participate are due by 17 November 2026 at 12:00 local time. The notice identifies MEAT as the evaluation mechanism.
HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System
CfT: HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System
Contracting authority: Health Service Executive (HSE); on behalf of HSE-funded organisations.
Evaluation mechanism: Most Economically Advantageous Tender (MEAT).
Description: The HSE is issuing this Request to Participate for the provision of Support Maintenance and Development Services for the existing HSE FingerPrint Track and Trace Software System. The HSE National Track and Trace solution captures events and processes related to decontamination and sterilisation of reusable medical device theatre tray sets and endoscopes used in operating theatres, procedure rooms and treatment areas. It is used in Central Sterile Services Departments, Endoscopy Reprocessing Units, operating theatres, endoscopy procedure rooms and other outpatient settings. GS1 coding is adopted so each device can be recorded to the patient on whom it is used. The application is centrally hosted on premises in HSE datacentres and uses Citrix thin client technology. The backend has Microsoft SQL servers and site-specific databases across three three-node high-availability Windows Server Failover Cluster environments.
Procurement type: Services. Procedure: Restricted. Public contract.
CPV: 72000000, 72222300, 72224000, 72224100, 72260000, 72261000, 72262000, 72265000, 72266000, 72267000, 72267100, 48180000, 48814000, 48600000, 48000000.
Estimated value: EUR 17,000,000.
Time-limit for requests to participate: 17/11/2026 12:00. Clarification deadline: 23/10/2026 12:00. Opening: 17/11/2026 12:30. Restricted procedure invitation dispatch date: 01/04/2027 00:00.
No lots. Contract duration including options and renewals: 10 years. Tender validity: 12 months. Publication: 13/10/2026 03:22. Language: EN.
Ireland