Privacy Policy
Privacy Policy
Table of Contents
Introduction
Data Protection Officer
How We Collect and Use (Process) Your Personal Information
Use of the Zephior.com Website
Cookies and Tracking Technologies
When and How We Share Information with Third Parties
Data Subject Rights
Security of Your Information
Data Storage and Retention
Questions, Concerns, or Complaints
1. Introduction
Zephior Sàrl ("we", "our", or "us") is a software provider that automates proposal management for companies. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes Zephior's policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.
2. Data Protection Officer
Zephior Sàrl is headquartered in Lausanne, Switzerland. We have appointed an internal data protection officer for you to contact if you have any questions or concerns about Zephior Sàrl's personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Zephior Sàrl's data protection officer. The data protection officer's name and contact information are as follows:
Mingyu Kim
Zephior Sàrl
Avenue d'Ouchy 4, 1006 Lausanne
security@zephior.com
3. How We Collect and Use (Process) Your Personal Information
3.1 Website Visitors and Customers
Zephior Sàrl collects personal information about its website visitors and customers. With a few exceptions, this information is limited to:
Name
Job title
Employer name
Work address
Work email
Work phone number
We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
3.2 Platform Users
For users of our RFP management platform, we may also collect:
Login credentials
Company information
RFP data and related content
Usage data (features used, time spent, etc.)
We use this information to:
Provide and maintain our Service
Notify you about changes to our Service
Provide customer support
Gather analysis or valuable information to improve our Service
Monitor the usage of our Service
Detect, prevent and address technical issues
From time to time, Zephior Sàrl may receive personal information about individuals from third parties. We process this information only for the purposes for which it was obtained.
4. Use of the Zephior.com Website
As is true for most other websites, Zephior Sàrl's website collects certain information automatically and stores it in log files. This may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other usage information. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
5. Cookies and Tracking Technologies
Zephior Sàrl uses cookies and similar tracking technologies to track activity on our website and platform and to hold certain information. A comprehensive cookie notice is available on our website at zephior.com. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. When and How We Share Information with Third Parties
The personal information Zephior Sàrl collects is stored in databases hosted by third parties such as Google. These third-party providers do not use or have access to your personal information for any purpose other than cloud storage and retrieval. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
7. Data Subject Rights
Under the General Data Protection Regulation (GDPR) and other privacy laws, you have certain rights regarding your personal data:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision making including profiling
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 2.
8. Security of Your Information
We use industry-standard security measures to protect your data. This includes the use of encryption, firewalls, and secure socket layer technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. Data Storage and Retention
Your personal data is stored on the servers of the Google cloud-based database management service. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
For more detailed information on data storage and retention, please contact security@zephior.com.
10. Questions, Concerns, or Complaints
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zephior Sàrl
Avenue d'Ouchy 4, 1006 Lausanne, Switzerland
We will respond to all requests, inquiries, or concerns within 30 days.