--- title: "32-hour course on handling difficult conversations" canonical: "https://zephior.com/tenders/079de0bb-e6e7-474e-b522-2a053144c9fb/079de0bb-difficult-conversation-training" last-updated: 2026-10-12T05:18:02.268864+00:00 --- # 32-hour course on handling difficult conversations The Canary Islands Institute of Public Administration awarded a minor services contract for 32 teaching hours of the course “Conversar con inteligencia: Claves para afrontar conversaciones difíciles” (Conversing with insight: keys to handling difficult conversations), file 210/2023-C2. The official Atom record names ENRIQUE SACANELL BERRUECO and reports EUR 3,000 as the net award and payable amount. The official procurement record places the 20 September 2023 EndDate inside TenderSubmissionDeadlinePeriod, so it is the bid-submission cutoff, not a contract end date. The distinct AwardDate is 21 September 2023. - Status: awarded - Country: ES - Buyer: Dirección del Instituto Canario de Administración Pública - Submission deadline: 2023-09-20 (date) - Original notice: https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=GC3ZBIy4JMrjHF5qKI4aaw%3D%3D - Source checked: 2026-10-12T04:56:53.971955Z ## Source-backed public facts ```json { "id": "079de0bb-e6e7-474e-b522-2a053144c9fb", "revision": 2, "modifiedAt": "2026-10-12T05:18:02.268864+00:00", "sourceCheckedAt": "2026-10-12T04:56:53.971955Z", "stale": false, "url": "https://zephior.com/tenders/079de0bb-e6e7-474e-b522-2a053144c9fb/079de0bb-difficult-conversation-training", "locale": "en", "title": "32-hour course on handling difficult conversations", "summary": "The Canary Islands Institute of Public Administration awarded a minor services contract for 32 teaching hours of the course “Conversar con inteligencia: Claves para afrontar conversaciones difíciles” (Conversing with insight: keys to handling difficult conversations), file 210/2023-C2. The official Atom record names ENRIQUE SACANELL BERRUECO and reports EUR 3,000 as the net award and payable amount. The official procurement record places the 20 September 2023 EndDate inside TenderSubmissionDeadlinePeriod, so it is the bid-submission cutoff, not a contract end date. The distinct AwardDate is 21 September 2023.", "status": "awarded", "recordedStatus": "awarded", "sourceStatus": "awarded", "country": "ES", "buyer": { "id": "direccion-del-instituto-canario-de-administracion-publica", "name": "Dirección del Instituto Canario de Administración Pública" }, "category": { "de": "32-stündiger Kurs zum Umgang mit schwierigen Gesprächen", "en": "32-hour course on handling difficult conversations", "fr": "Formation de 32 heures sur la gestion des conversations difficiles", "id": "difficult-conversation-training" }, "deadline": { "at": null, "date": "2023-09-20", "source_ref": "placsp_atom#TenderSubmissionDeadlinePeriod/EndDate", "sourceRef": "placsp_atom#TenderSubmissionDeadlinePeriod/EndDate", "collectorValue": "2023-09-20T07:42:00+00:00", "precision": "date", "displayTimeZone": "visitor browser time zone for exact timestamps; date-only deadlines retain their calendar date", "semantics": "at or date is the reviewed deadline from the cited source. collectorValue is what the collector parsed; it can show a date-only deadline as local midnight, so prefer at or date when they differ." }, "originalSource": { "url": "https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=GC3ZBIy4JMrjHF5qKI4aaw%3D%3D", "title": "Impartición de 32 horas lectivas de la edición del curso denominado: \"Conversar con inteligencia: Claves para afrontar conversaciones difíciles con código R.SPL.2.ABC1.23.1", "issuer": "Dirección del Instituto Canario de Administración Pública", "status": "awarded", "language": "es", "location": "Santa Cruz de Tenerife, Canarias, Spain", "deadline_at": "2023-09-20T07:42:00+00:00", "description": "Id licitación: 210/2023-C2; Órgano de Contratación: Dirección del Instituto Canario de Administración Pública; Importe: 3000 EUR; Estado: RES", "country_code": "ES", "published_at": "2023-12-18T09:52:05.927+00:00", "contract_type": "PLACSP contract type code 2", "deadline_date": null, "procedure_type": "PLACSP procedure code 6", "reference_numbers": [ "13962161" ], "classification_codes": [ { "code": "ES70", "system": "NUTS", "provenance": "source_declared" } ] }, "sourceName": "Plataforma de Contratación del Sector Público (PLACSP)", "sources": [ { "ref": "canonical_snapshot", "url": "https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=GC3ZBIy4JMrjHF5qKI4aaw%3D%3D", "kind": "canonical_snapshot", "retrieved_at": "2026-10-12T05:06:56.776669Z" }, { "ref": "placsp_atom", "url": "https://contrataciondelsectorpublico.gob.es/sindicacion/sindicacion_1143/contratosMenoresPerfilesContratantes_202312.zip", "kind": "official_notice_api", "retrieved_at": "2026-10-12T04:56:53.971955Z" } ], "content": { "title": "32-hour course on handling difficult conversations", "summary": "The Canary Islands Institute of Public Administration awarded a minor services contract for 32 teaching hours of the course “Conversar con inteligencia: Claves para afrontar conversaciones difíciles” (Conversing with insight: keys to handling difficult conversations), file 210/2023-C2. The official Atom record names ENRIQUE SACANELL BERRUECO and reports EUR 3,000 as the net award and payable amount. The official procurement record places the 20 September 2023 EndDate inside TenderSubmissionDeadlinePeriod, so it is the bid-submission cutoff, not a contract end date. 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